Privacy Policy
Last Updated: October 2024
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At PROXY Clothing ("we," "us," "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you visit our website, make a purchase, or interact with us in any way. Please read this policy carefully to understand how we handle your information.
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1. Information We Collect
We may collect personal data from you in a variety of ways, including when you:
- Visit our website www.proxyclothing.com
- Sign up for our newsletter,
- Make a purchase,
- Contact us for customer support,
- Interact with us on social media platforms,
- Participate in our promotions or contests.
The types of personal data we collect include:
Contact Information: Name, email address, phone number, and shipping/billing addresses.
Account Information: Username and password (if you create an account).
Payment Information: Credit/debit card details or payment method information (processed securely via third-party payment providers).
Purchase History: Records of your transactions with us.
Usage Information: Data about how you use our website (e.g., IP address, browser type, pages viewed).
Marketing Preferences: Preferences for receiving marketing communications from us.
2. How We Use Your Information
We use your personal data to:
- Process and fulfil your orders, including shipping and returns.
- Communicate with you about your purchases, promotions, and updates.
- Improve and personalise your experience on our website.
- Provide customer service and handle inquiries or complaints.
- Analyse website usage to enhance our services and products.
- Send you marketing communications (only if you have opted-in).
- Comply with legal obligations.
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3. Sharing Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with trusted service providers who help us operate our website, process payments, or deliver orders.
Marketing Partners: We may share anonymized data with advertising platforms to serve relevant ads.
Legal Requirements: We may disclose your information if required by law, or to protect our rights, property, or safety, or that of others.
We do NOT sell or rent your personal data to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing behaviour on our website. Cookies help us understand how you use our site and improve your experience by:
- Remembering your preferences,
- Analysing site traffic,
- Delivering personalized ads.
You can manage your cookie preferences in your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
5. Your Rights
You have the following rights concerning your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data, subject to legal obligations.
Opt-out: Opt out of marketing communications by following the unsubscribe instructions in any email we send.
To exercise any of these rights, please contact us at info@proxyclothing.co.uk.
6. Data Security
We take data security seriously and use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
7. Retention of Your Data
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
PROXY Clothing
Email: info@proxyclothing.co.uk
By using our website and services, you agree to the terms outlined in this Privacy Policy.